KYC and AML Policy at SlotMafia

When Verification Is Requested

Verification is required before the first withdrawal on the account. It is also required before any play in cryptocurrency, at any time the Casino has a reason to check the source of funds, and when the total of deposits reaches the threshold set by AML rules. Uploading documents right after registration means the first withdrawal is not delayed by the check.

Documents

Identity. A colour photo of a valid passport, driver's licence or national ID card. All four corners must be visible, the document must not be expired, and the name and date of birth must match the account.

Address. A utility bill, bank statement, council rates notice or government letter issued within the last three months, showing the same name and address as the account. A screenshot of an online statement is accepted if the issuer's name, the player's name and the date are visible.

Payment method. A photo of the card used for deposits with the first six and last four digits visible and the rest covered, a screenshot of the e-wallet account page showing the name and account ID, or a screenshot of the crypto wallet transaction for crypto deposits.

Source of funds. Where requested, a payslip, tax return, bank statement showing salary deposits or another document that explains the origin of the money deposited.

Documents are uploaded through the Verification tab in the account or sent to [email protected] from the registered email address. Files must be JPG, PNG or PDF and under 10 MB each.

Phone Verification

The Casino may phone the number registered on the account to confirm the identity of the player. If the player cannot be reached by email or phone within two weeks of a withdrawal request, the account is locked until contact is made. Keeping the phone number and email current avoids this.

Timing

A standard verification is completed within 24 hours of the documents arriving. Where a withdrawal is pending, it can be held for up to 72 hours while the check is done. If a document is rejected, the reason is sent by email and a corrected document can be uploaded at once.

The full set of documents must arrive within 40 days of the request. After that, winnings on the account may be confiscated under the Terms and Conditions.

Anti-Money Laundering Rules

Deposits must come from an account, card or wallet in the player's own name. Third-party deposits are returned and any winnings from them are cancelled.

Every deposit must be wagered at least once before the funds can be withdrawn. Deposits followed by an immediate withdrawal request with no play are treated as an attempt to use the Casino as an exchange, and the Casino may require the deposits to be wagered three times.

The Casino does not exchange fiat for crypto or crypto for fiat, does not pay interest, and does not transfer funds between player accounts.

A Bitcoin deposit sent with Replace-by-Fee enabled is treated as a fraud attempt. The account may be closed and winnings withheld.

Transactions that match a suspicious pattern are reported to the Curaçao Gaming Control Board and, where required, to the financial intelligence unit of the relevant jurisdiction. The player is not informed of a report.

Data Handling

Verification documents are stored in encrypted form with access limited to the compliance team, and are kept for five years after the account is closed as required by AML rules. The Privacy Policy describes the wider handling of personal data.